SiriusXM
Frequently Asked Questions
SXBR2 Features and Functions
» What is Shop Beats?
» I'm enrolled in Dealership Beats, how do I activate my service?
» Does the SXBR2 purchased with the Shop Beats program work only with the SiriusXM Internet Music for Business service?
» What do I need to use my SXBR2?
» What is a Wi-Fi password?
» How do I save and recall favorite channels on the SXBR2?
» Can I block mature content?
» Can I connect the SXBR2 to other audio devices?

Q: What is Shop Beats?
A: Shop Beats is a program exclusively for automotive repair shops participating in SiriusXM's Service Lane Program offering a complimentary Music for Business subscription as a thank you from SiriusXM. If you are a Shop owner and wish to enroll in the Service Lane Program, learn more at: siriusxmforshops.com
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Q: I'm enrolled in Dealership Beats, how do I activate my service?
A: Verify your email for instructions from the Shop Beats program on how to activate your radio. If you did not receive an email or need to reset credentials, please contact: 800-852-9696
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Q: Does the SXBR2 purchased with the Shop Beats program work only with the SiriusXM Internet Music for Business service?
A: Yes the SXBR2 requires a SiriusXM Music for Business subscription. By successfully enrolling your dealership in the Dealership Beats program, you will receive a complimentary Music for Business subscription. Please refer to your confirmation email for instructions on how to activate your radio and start your free trial subscription if deemed eligible for Dealership Beats. If you did not receive an email or you need to enroll in Shop Beats, please email siriusxmforshops@siriusxm.com.
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Q: What do I need to use my SXBR2?
A: In order to use the SXBR2, you'll need a login and password for a SiriusXM Internet Music for Business account and access to a high-speed wired or wireless Internet connection. Your Internet service must provide data at 128 kbps or more. (Most DSL and cable modem services provide more than ten times this minimum necessary level of performance.) If the wireless network is secure, you will need the SSID and password.
Note: You will only need to enter your SiriusXM Internet Music for Business username and password the first time you logon.If a confirmed participant in the Dealership Beats program, you can retrieve your username and password as follows:
  • Go to siriusxm.com/player or download and open the SiriusXM app
  • Click on Forgot Username or Password to reset your password
  • Click Retrieve your Username and Password
  • Enter the Shop Beats Contact Email used when enrolling in the Program
  • Once the username is displayed, click Reset your Password
  • Open email with link to reset password
  • Enter in a new password of your choice
  • Enter your new credentials on our online player, in the app, or on the Grace Player to start listening
If you have issues retrieving your credentials, call Dealer Support at 800-852-9696 and provide your incident tracking number: [Incident ID]
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Q: What is a Wi-Fi password?
A: A Wi-Fi password is an optional feature that is used to secure your wireless home network and encrypt communication so only authorized devices can see it. If your Wi-Fi router was set up with encryption turned on, then anyone connecting needs this password. The password for the SXBR1 will be the same password that used for connecting a laptop to your network. If you don't know the password, see your router's setup instructions or ask the person who set up your network. SXBR1 supports three encryption modes (WEP, WPA and WPA2 security) and needs to be configured to use the same mode as your router.
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Q: How do I save and recall favorite channels on the SXBR2?
A: It is easy to save and access up to 5 of your favorite channels on the SXBR2. To save a favorite channel, simply press and hold one of the 5 numbered press buttons on the radio or remote control. The favorite channel is saved when the display reads "Preset Stored". To tune a preset channel, simply press and release the desired preset number.
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Q: Can I block mature content?
A: Yes, the SXBR2 supports channel blocking that allows you to set a 4-digit passcode to be entered in order to play channels that may play mature content.
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Q: Can I connect the SXBR2 to other audio devices?
A: Yes, the SXBR2 has an auxiliary input to connect other audio sources and an auxiliary output to connect to a separate audio system.
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